Privacy Policy

We (also referred to as “We,” “Us,” or “Our”) are committed to protecting your personal data and privacy.

This Privacy Policy explains how we collect and store the information you provide through the Tesoro Tradex website (the “website”).

These principles will be upheld:

  • To clearly communicate how your personal information is collected and processed:

We want to empower you to make informed decisions regarding the use and processing of your personal data. That’s why we created this website. We use a variety of methods and procedures to provide clear, relevant information on how your personal data is used.

If we determine that you require specific details, we will provide them at the appropriate date and time.

We are happy to answer any questions you may have and clarify any legal limitations. You can reach us via email at: info@tesoro-tradex.com

  • Personal data will be used solely for the purposes outlined in the policy.

We may process Personal Data for a variety of purposes, including providing the website to you and connecting you with third-party trading platforms (the 'Services'), enhancing the site, protecting our rights and interests, facilitating the maintenance and provision of the Services, meeting legal and regulatory obligations, and carrying out administrative and business activities to support service delivery and use.

We also process personal data to better understand your preferences and needs.

  • Use the most advanced, robust tools available to protect your personal data rights:

To help you exercise your rights, we provide extensive resources. Contact us at any time to request access to your personal data. We can modify or delete it, restrict its use for specific or general purposes, or transfer it to you or a third party. We are committed to accommodating your requests.

  • Safeguard your personal data:

While we cannot guarantee complete security for your personal data, we assure you that we will continue to employ a variety of robust methods and techniques to protect your personal data.

Our privacy and security policy is comprehensive.

1. The Scope?

This policy describes the personal data our company collects from individuals and details how we process, share with third parties, and secure it, among other operations.

This Policy covers information related to an identified or identifiable natural person. An identifiable natural person is someone who can be directly identified or recognized through additional information we hold or can access.

The Policy defines “processing” as any operation that involves collecting or using personal data. It encompasses the organization, structuring, and storage of such data.

Our services are intended for general audiences and are not designed for individuals under the age of 18. We do not knowingly collect personal information from anyone under the age of 18, nor do we permit minors to access or use our services. Should we become aware of any such data, we will delete it without delay.

2. What personal data do we hold about you?

When you use our services or channels, or visit our website, we collect personal data. In some cases, we may ask you to provide personal data. Otherwise, we collect it by analyzing your use of our services and channels, or through information provided by our third-party partners.

3. You are not required to disclose personal information to the company, and there are no adverse consequences.

You are not required to provide any personal data. However, in certain circumstances, failing to supply this information may prevent us from delivering services or restrict user access to the website.

4. What types of personal data can we collect? When you visit our website, we will gather the following personal information:

This includes information about your online activity log and various traffic metrics—for example, your IP address along with the date and time of each access—plus the language settings you choose, software crash logs, browser type, and detailed device information (such as model and operating system). This data is not personal and cannot be used to identify you.

Personal Data We receive from you: Any personal data you voluntarily provide when connecting to a third-party online trading platform through Us.

Personal information you provide to third-party platforms to facilitate transactions includes your full name, address, phone number, and email address.

5. Legal basis and justification for processing personal data

The company processes your personal data for the purposes described in this section and in accordance with the applicable legal basis.

The company cannot process your personal data without a valid legal basis. The legal grounds on which the company relies to process your personal data are:

  • You have consented to the processing of your personal data for one or several purposes. This consent covers instances when you provide personal information through the website so that we can share it with a third-party trading platform.
  • The Company or a third party may need to process data to pursue legitimate interests. For example, this may be necessary to enhance our services or defend legal claims.
  • Processing must comply with applicable legal obligations.

Email us for more information on the processing required to safeguard legitimate interests.

Below is a list of reasons and legal bases for processing the personal data you provide to us. Personal data.

Scope
Legal basis

Provide your personal information to third parties at your request to gain access to digital trading

If you request it, we may collect your personal data and forward it to third-party companies.

You have consented to the processing of your personal data for one or more purposes.

To address your requests, questions, or concerns, we require personal data to respond to any inquiries you may have about the services.

The company’s legitimate interests or those of a third party must be processed.

To meet any administrative, judicial or legal obligation, personal data is processed in compliance with the applicable legal requirements.

Processing is necessary to ensure compliance with legal requirements.

We may use Personal Data to enhance our Services. This usage covers, without limitation, any crash and malfunction reports we collect in relation to those services.

The company’s legitimate interests, as well as those of any third party, must be processed.

To Prevent Fraud and Misuse of Our Services

The company’s legitimate interests and those of third parties must be processed.

To perform and manage activities in line with our service requirements, we undertake back-office functions, business development, strategic decision-making, oversight mechanisms, and more.

The company's legitimate interests or those of a third party must be processed.

To inform decision-making on different issues, we employ a variety of analytical techniques, including statistical methods.

The company’s legitimate interests or those of a third party need to be processed.

To safeguard our assets, rights, and interests, as well as those of third parties, we have developed HTML0 to establish and defend legal claims. Personal data may be processed by us to protect our rights, interests, and assets—or those of third parties—in accordance with applicable laws, regulations, agreements, and policies.

The company’s legitimate interests or those of a third party must be processed.

6. Transfer of Personal Data to Third Parties

The company may also share personal data with external third-party service providers, such as hosting and storage companies, including IP address information for performance monitoring and analysis of user experiences.

You may also request that we share your personal data with third-party trading platforms. When you do, we will transmit the information you’ve provided to us to those platforms. Their use of your personal data is governed by their privacy policies. Your data may be shared with multiple trading platforms.

The Company may share personal data with affiliates or business partners. This enables the Company to access the resources needed to continually enhance and improve the products and services it provides to its customers.

Should it be necessary to safeguard third-party rights or assets, The Company may disclose personal data to regulatory, local, or other official authorities.

In the event of a sale, transfer or financing transaction—such as the transfer or sale of assets belonging to our company or any other group entity—or as part of any merger, restructuring, consolidation or bankruptcy of our company or any affiliated business, we may share your personal data with potential investors or prospective buyers, with third-party lenders and other financiers to our company or any group entity, or with other companies within the group.

7. Third-Party Cookies and Services

We may use third-party services, such as advertising providers or analytics firms. These services may also employ cookies or other technologies.

Cookies are small text files stored on your device whenever you visit or navigate the website. They collect information about your preferences and browsing habits to enhance your user experience, retain your settings, and tailor the products and services you might enjoy. Cookies are also used for site statistics and analytics.

Some cookies we use are session cookies. These are temporarily stored on your device and expire when you close your browser. Other cookies are persistent, remaining on your device even after you close your browser. They help the website recognize you as a returning user and allow you to revisit the site.

Types of cookies:

We may use them according to their purpose:

Cookie Type

Cookies are strictly necessary

Scope

These cookies are essential for enabling the features you’ve requested and for navigating our website. They help us deliver the information, products, and services you have requested.

They are necessary for your device to download and stream data. This allows you to navigate the website, access its features, and return to pages you previously visited.

Additional Information

Cookies collect personal data, including your username and last login date, to confirm that you are logged in to the site.

Session cookies are deleted once you close your web browser.

Cookie type

Functionality cookies

Scope

Cookies allow us to recognize you each time you visit our site and store your preferences.

Additional Information

They remain valid until their expiration date and are retained even after the browser is closed.

Cookie Type

Cookies for performance

Scope

We use cookies to collect statistical data about the site's performance and to enhance it. They also allow us to conduct analysis of our website.

Additional Information

Cookies store anonymous data that isn’t associated with any identifiable natural person.

Session cookies are removed when you close your browser. Other cookies remain valid indefinitely.

Cookies are blocked or removed

To prevent or remove cookies, you can simply adjust your browser’s privacy settings. Below, you’ll find links to step-by-step instructions for adjusting cookie settings in some of the most widely used browsers.

  • firefox
  • Microsoft Edge
  • Google Chrome
  • safari

However, please note that some or all of the website's functions and features may not work as expected if this occurs.

ONLINE TRACKING NOTICE

The Company retains your personal data for as long as needed to fulfill the processing purposes outlined in this policy or for additional periods permitted by applicable laws, regulations, policies, or orders.

We will share your information with third-party trading platforms for 12 months. If you agree, we will continue to share your data for another 12 months.

We regularly review the Personal Data we hold to ensure it is no longer required.

9. Transfers of Personal Information to Third-Party Countries or International Organizations

Your personal information may be transferred to other countries (for example, to a third country—any nation outside your place of residence—or to international organizations or jurisdictions). The Company implements robust technical and organizational measures to safeguard the personal data you provide and to ensure you can assert your rights and pursue effective legal remedies, regardless of where your information is processed.

These protections and safeguards are available to everyone residing in the European Economic Area (EEA).

  • Transfer to a third country or international organisation that the EU Commission has determined provides adequate protection for personal data transferred to it in accordance with Article 45(3) of Regulation 2016/679 of the European Parliament and of the Council of 27 April 2016 (the “GDPR”)
  • The transfer is made pursuant to a binding, enforceable agreement between public entities or authorities under Article 46(2)(a).
  • The transfer was carried out in compliance with the EU Commission’s standard contractual clauses for data protection, adopted under Article 46(2)(c) of the GDPR. You can view the adopted clauses at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.

We can provide details on the security measures we use to protect your personal data when it is transferred to third-party countries or international organizations. Send us an email at info@wealthwaydigital.uk

10. Personal Data Security

We apply organizational and technical safeguards to protect personal data from accidental or unlawful destruction, loss, or alteration.

We cannot guarantee or warrant that the security of your personal data will be error-free. We also cannot be held liable for any intangible, incidental, or consequential damages arising from the use or disclosure of personal data. This includes, but is not limited to, any disclosure resulting from transmission errors, unauthorised third-party access, or any other cause beyond our control.

If legal or other uncontrollable obligations arise, we may be required to share your personal data with third parties, such as public authorities. In these situations, we cannot guarantee the security of your personal data once it is in their hands.

Sending personal data over the Internet cannot be entirely risk-free. The Company cannot guarantee the security of any personal information you transmit to us online.

11. Hyperlinks to third-party websites

Links to third-party sites and apps are provided on our website. These external services are not under the company’s oversight. We are not responsible for how they collect or process personal data. This Policy does not apply to any actions taken on those sites or apps.

When you visit any of the third-party websites or apps we recommend, please read their privacy policies before deciding whether to access or use them. We also recommend that you provide any personal data directly to them.

12. Amendments to this Policy

This Policy is subject to change at any time. If we update this Policy, we will notify you by posting the revised version on our website. When we implement significant modifications to this Policy, we will also inform you through channels we consider appropriate and publish an announcement on our website. Unless explicitly stated otherwise, all changes will take effect upon publication of the revised Policy.

13. Your Rights Regarding Your Personal Information

You have the right to ask us to verify the accuracy of the personal data we collect about you, correct any errors, and delete any unnecessary information. You may also limit the types of personal data processing we perform.

If you are an EEA resident, please refer to this page:

These rights relate to any personal data you provide, and you may request them at any time. To exercise your rights, please send an email to the address below.

Access rights

The Company is able to confirm the accuracy of any personal data processed about you. If so, you are entitled to access your personal data.

If you request it, the Company will provide an electronic copy of your personal data currently being processed and may charge a reasonable fee for any additional copies. The data will be delivered electronically.

Access to personal data must not conflict with the rights and freedoms of others. If a request would harm another individual’s rights or freedoms, the company may refuse or restrict its response.

Right to rectification

The Company may correct any inaccurate personal data. You have the right to request that any incomplete personal data about you be corrected, taking into account the purpose of its processing.

Right to Erasure

The following reasons apply: (a) Personal data are no longer necessary for the purposes for which they were collected or processed; (b) You withdraw consent and there is no legal basis for processing; (c) You object at any time, for reasons specific to your situation, to the processing of your personal data based on either our or a third party’s legitimate interests; (e) Personal data have been unlawfully processed; or (f) Personal data must be removed to comply with the company’s legal obligations.

This right does not apply when processing is necessary: (a) to comply with the obligations imposed by European Union or member state law; or (b) to create, exercise or defend legal rights.

Processing restrictions

If you are concerned about the accuracy of your personal data, you can ask the company to limit its processing.

If you request the restriction of your personal data, we will retain it only with your consent, or to establish, exercise, or defend legal rights, to protect another individual’s rights, or when required for significant public interest within the European Union or a member state.

Your Right to Data Portability

If processing is carried out by an automated system based on your consent or on a contract to which you are a party, you have the legal right to access and review the personal data you have provided to the company.

You have the right to request that your personal data be transferred directly from the company to another controller, if technically feasible. Exercising your right to data portability does not affect your right to erasure. The right to transfer data does not infringe upon the rights or freedoms of any other individual.

Right to challenge

You have the right to object at any time to our use of your personal data based on the legitimate interests of the company or a third party. This right is not limited to profiling that relies exclusively on these legitimate interests. If we can demonstrate compelling legitimate grounds for processing your personal data, those grounds will prevail unless you can show that your rights, freedoms, or interests—or the exercise, establishment, or defense of legal claims—outweigh them.

With regard to direct marketing, you have the right at any time to object to the processing of your personal data.

Right to Decline Consent

You may revoke your consent for us to process your personal data at any time. This won’t affect the legality or lawfulness of any processing that relied on your consent before its withdrawal.

You have the right to file a complaint with your supervisory authority.

You may file an appeal with the supervisory authority established by a member state to safeguard individuals’ fundamental rights regarding the processing of personal data within the European Union.

As detailed in Section 13, European Union and Member State laws may limit your rights concerning personal data.

We will provide the requested information in accordance with your rights under section 13 of this agreement within one month of receiving your request. If necessary—depending on the nature and volume of requests—this period may be extended by up to two months, and we will notify you of any extension and its reasons within the initial one-month period.

As long as it does not conflict with the provisions of section 13 of the law, we will provide the information you request under section 13 at no cost. However, if your request is unjustified or excessive—especially if repeated—we may charge a reasonable fee to cover administrative expenses for providing the information or complying with the requested action. We may also decline to act.

If we have any doubts about the identity of the individual submitting your request, we may require additional information.